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Share of online merchants reporting increased fraud attempts due to the COVID-19 pandemic worldwide in 2021, by size

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Source

Release date

September 2021

Region

Worldwide

Survey time period

March and April 2021

Number of respondents

650 merchants

Supplementary notes

The study included retailers in North America, Europe, Asia-Pacific and Latin America.

The source breaks down the size of online businesses as follows:
- SMB (50,000 to 5 million U.S. dollars)
- Mid-Market (5 million to 50 million U.S. dollars)
- Enterprise (50 million U.S. dollars or more)

Citation formats

Increase in fraud attempts to e-merchants due to the pandemic 2021, by size

Published by
Yihan Ma,
Nov 28, 2025
Among small and medium-sized online retail businesses across the globe that participated in a 2021 survey, ** percent reported increased fraud attempts since the start of the COVID-19 pandemic. The higher the size of the company, the higher the proportion of online merchants reporting an increase in fraud attempts. While ** percent of medium-sized businesses saw a rise in fraud attempts due to the crisis, this figure was ** percent for large companies.
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Topics

E-commerce fraudE-commerce worldwideGen Z online shopping behaviorCybercrime and companies in the United StatesOnline shopping behavior in the United States
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