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Rejection rate of domestic and international online orders worldwide in 2021, by region

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Source

Release date

July 2022

Region

Worldwide

Survey time period

November and December 2021

Number of respondents

1,060 merchants*

Supplementary notes

* Involved in e-commerce fraud and payment management.
The study included retailers in North America (41 percent), Europe (25 percent), Asia-Pacific (17 percent), and Latin America (16 percent).

Citation formats

Domestic and cross-border online order rejection rate 2021, by region

Published by ÌÇÐÄÆƽâ°æ Research Department, Jul 9, 2022
Across the world regions included in a late 2021 study, the online order rejection rate was higher for international orders than domestic ones. Latin America showed the highest rejection rates for both types of orders, while Europe registered the lowest. The global average stood at a *** percent rejection rate for cross-border purchases and *** percent for domestic transactions.
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Topics

Cross-border e-commerce in North AmericaE-commerce in the United StatesE-commerce in MexicoCross-border e-commerceE-commerce in Canada
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