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Allocation of global e-commerce fraud management spending in 2021

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Source

Release date

September 2021

Region

Worldwide

Survey time period

March and April 2021

Number of respondents

650 merchants

Supplementary notes

The study included retailers in North America, Europe, Asia-Pacific and Latin America. Small, medium and large companies were considered.

Citation formats

Allocation of global e-commerce fraud management expenditure 2021

Published by ÌÇÐÄÆƽâ°æ Research Department, Mar 17, 2022
A survey conducted in 2021 asked merchants across the globe about the allocation of their e-commerce fraud management spending. The results revealed that ** percent of fraud prevention, control, and resolution expenditure went to manual order review. Additionally, ** percent was devoted to internal tools and systems, including IT staff, while the remaining ** percent went to third-party tools and services.
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Topics

E-commerce fraudE-commerce worldwideGen Z online shopping behaviorCybercrime and companies in the United StatesOnline shopping behavior in the United States
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