The study was conducted in the following 20 countries: Argentina, Australia, Brazil, China, Colombia, France, Germany, India, Indonesia, Italy, Mexico, Netherlands, New Zealand, Peru, Saudi Arabia, South Africa, Thailand, UAE, UK, and US.
Citation formats
Distribution of purchases of online shoppers worldwide 2025, by channel
Marketplaces accounted for ***percent of global purchase orders of online shoppers. During a 2025 survey, percent of digital shoppers reported spending money in online supermarkets.Â
Asia's e-commerce dominance
The global e-commerce market is experiencing significant growth, with Asia leading the way. By 2025, online retail revenue in Asian countries is expected to reach nearly * trillion U.S. dollars, surpassing the Americas by approximately *** billion U.S. dollars. China plays a crucial role in this dominance, with its e-commerce revenue exceeding *** trillion U.S. dollars in 2024. The rapid growth of e-commerce in Asia is further exemplified by countries like India, which is forecast to experience a compound annual growth rate (CAGR) of over ** percent between 2025 and 2029.
Consumer preferences and challenges
As e-commerce continues to evolve, consumers are expressing clear preferences for improvements in the online shopping experience. Nearly half of shoppers worldwide (** percent) cite delivery speed as an aspect they would like to change, while ** percent desire more clarity on delivery times. Additionally, there is growing interest in compressed commerce, particularly in Asian countries. Indonesia leads the way, with over ** percent of respondents expressing interest in faster inspiration-to-purchase processes, followed closely by Thailand (** percent) and Saudi Arabia (** percent). These trends indicate the need for e-commerce platforms to focus on enhancing delivery services and streamlining the purchasing journey to meet consumer expectations.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
VML. (October 3, 2025). Distribution of purchases of online shoppers worldwide as of April 2025, by channel [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/861336/share-online-shopping-customers-vs-sales-by-platform/
VML. "Distribution of purchases of online shoppers worldwide as of April 2025, by channel." Chart. October 3, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/861336/share-online-shopping-customers-vs-sales-by-platform/
VML. (2025). Distribution of purchases of online shoppers worldwide as of April 2025, by channel. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/861336/share-online-shopping-customers-vs-sales-by-platform/
VML. "Distribution of Purchases of Online Shoppers Worldwide as of April 2025, by Channel." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 3 Oct 2025, /statistics/861336/share-online-shopping-customers-vs-sales-by-platform/
VML, Distribution of purchases of online shoppers worldwide as of April 2025, by channel ÌÇÐÄÆÆ½â°æ, /statistics/861336/share-online-shopping-customers-vs-sales-by-platform/ (last visited July 24, 2026)
Distribution of purchases of online shoppers worldwide as of April 2025, by channel [Graph], VML, October 3, 2025. [Online]. Available: /statistics/861336/share-online-shopping-customers-vs-sales-by-platform/