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Main emerging fraud trends experienced by online merchants worldwide in 2022

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Sources

Release date

March 2023

Region

Worldwide

Survey time period

2022

Number of respondents

1,900 global fraud professionals*

Supplementary notes

* Participants work for online merchant businesses with more than 50 million U.S. dollars in annual revenue.

Citation formats

New fraud types reported by e-merchants worldwide 2022

Published by
Yihan Ma,
Apr 21, 2023
Over the past few years, e-commerce merchants have encountered an upsurge in new fraud types. In 2022, 'fraud as a service' emerged as the most commonly observed fraud trend among online sellers worldwide. This practice involves fraudsters offering services that enable fraudulent activities for their clients. Reseller and bot activities and social engineering through customer service were the second and third most prevalent fraud trends. These fraud trends affected ** percent and ** percent of the businesses surveyed.
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Topics

E-commerce fraudE-commerce worldwideGen Z online shopping behaviorCybercrime and companies in the United StatesOnline shopping behavior in the United States
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