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Main areas for improvement in managing e-commerce fraud according to merchants worldwide in 2025

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Sources

Release date

June 2026

Region

Worldwide

Survey time period

November to December 2025

Number of respondents

610 merchants involved in e-commerce payment and fraud management*

Supplementary notes

The study included retailers in North America, Europe, Asia-Pacific and Latin America based in 38 countries.

Small, medium and large companies were considered.

Citation formats

Main areas for improvement in managing e-commerce fraud worldwide 2025

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 30, 2026

A survey conducted at the end of 2024 revealed that improving fraud AI/machine learning accuracy is the top area for improvement in e-commerce fraud management, according to ** percent of the online merchants surveyed. Additionally, ** percent of merchants aim to increase automation of fraud prevention.

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Statistics on " E-commerce fraud "

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Topics

E-commerce fraudE-commerce worldwideGen Z online shopping behaviorCybercrime and companies in the United StatesOnline shopping behavior in the United States
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Access limited to Free Statistics. Premium Statistics are not included.
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