The question in the survey was phrased as follows: "Which of the following luxury retailer (either online or in-store) e.g. Net-A-Porter, Harvey Nichols, Selfridges have you shopped for fashion (including accessories and footwear) in the past 3 months??"
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Consumer shopping (online or in-store) at luxury UK fashion retailers January 2021
A recent survey examining the current shopping behavior of British fashion shoppers in luxury fashion retail stores reveals that those in younger age groups have the highest rates of purchasing. Whether it is online or in-store, both those aged 16-24 and 25-34 came to about ** percent. Of all age groups, who have purchased either online or in-store at premium fashion retailers, such as Selfridges, Harvey Nichols, and Net-A-Porter, consumers in the 65 + age group had the lowest rates of purchasing at * percent.
  The rising tide of online shopping induced by the coronavirus (COVID-19) pandemic took over luxury shoppers as well. Recent results both from the United States and Europe indicate that more and more luxury goods consumers prefer online channels for their luxury shopping.
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TheIndustry.fashion. (February 3, 2021). Consumers who have shopped at a luxury fashion retailer (either online or in-store) as of January 2021 in the United Kingdom (UK), by age group [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 04, 2026, from /statistics/1179588/online-or-in-store-shopping-at-luxury-fashion-retailers-uk/
TheIndustry.fashion. "Consumers who have shopped at a luxury fashion retailer (either online or in-store) as of January 2021 in the United Kingdom (UK), by age group." Chart. February 3, 2021. ÌÇÐÄÆÆ½â°æ. Accessed August 04, 2026. /statistics/1179588/online-or-in-store-shopping-at-luxury-fashion-retailers-uk/
TheIndustry.fashion. (2021). Consumers who have shopped at a luxury fashion retailer (either online or in-store) as of January 2021 in the United Kingdom (UK), by age group. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 04, 2026. /statistics/1179588/online-or-in-store-shopping-at-luxury-fashion-retailers-uk/
TheIndustry.fashion. "Consumers Who Have Shopped at a Luxury Fashion Retailer (Either Online or In-store) as of January 2021 in The United Kingdom (Uk), by Age Group." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 3 Feb 2021, /statistics/1179588/online-or-in-store-shopping-at-luxury-fashion-retailers-uk/
TheIndustry.fashion, Consumers who have shopped at a luxury fashion retailer (either online or in-store) as of January 2021 in the United Kingdom (UK), by age group ÌÇÐÄÆÆ½â°æ, /statistics/1179588/online-or-in-store-shopping-at-luxury-fashion-retailers-uk/ (last visited August 04, 2026)
Consumers who have shopped at a luxury fashion retailer (either online or in-store) as of January 2021 in the United Kingdom (UK), by age group [Graph], TheIndustry.fashion, February 3, 2021. [Online]. Available: /statistics/1179588/online-or-in-store-shopping-at-luxury-fashion-retailers-uk/