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Impact of the COVID-19 pandemic on fraud attempts and fraud rate according to online merchants worldwide in 2021

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Source

Release date

September 2021

Region

Worldwide

Survey time period

March and April 2021

Number of respondents

650 merchants

Supplementary notes

The study included retailers in North America, Europe, Asia-Pacific and Latin America. Small, medium and large companies were considered.

A "Significant increase" is 25%+, "Moderate increase" 11% to <25% and "Small increase" up to 10% versus pre-COVID.

Citation formats

Impact of COVID-19 on online fraud to e-merchants worldwide 2021

Published by ÌÇÐÄÆƽâ°æ Research Department, Mar 17, 2022
In a 2021 survey to online merchants across the globe, ** percent of participating organizations reported a net increase in fraud attempts since the beginning of the COVID-19 pandemic. Furthermore, ** percent noted a net rise in fraud rate by revenue over the same period.
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Topics

E-commerce fraudE-commerce worldwideGen Z online shopping behaviorCybercrime and companies in the United StatesOnline shopping behavior in the United States
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