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Share of fraud losses among e-commerce merchants in the United States in 2021, by mobile payment method

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Source

Release date

2021

Region

United States

Survey time period

2021

Special properties

among those experiencing fraud in the past 12 months*

Supplementary notes

* Does not include internal or employee fraud.
The number of risk and fraud executives in retail and e-commerce companies varies from year to year. In 2021 there were 973 participants in the United States.

Survey question:
Q17: Please indicate the distribution of fraud across the various mobile channels you use/accept.

Citation formats

Share of e-commerce fraud losses in the U.S. 2021, by mobile payment method

Published by ÌÇÐÄÆƽâ°æ Research Department, Mar 18, 2022
In 2021, mobile apps and contactless payments accounted for the largest share of fraud losses among e-merchants in the United States. According to a study, nearly half (** percent) of fraud losses in mobile channels in the U.S. came from mobile app payments. Meanwhile, ** percent resulted from payments made by tapping a phone against a contactless card reader.
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Topics

E-commerce fraudE-commerce worldwideGen Z online shopping behaviorCybercrime and companies in the United StatesOnline shopping behavior in the United States
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