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Leading mobile fraud challenges during the purchase transaction according to e-commerce merchants in Canada in 2022

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Source

Release date

2022

Region

Canada

Survey time period

2022

Special properties

among those experiencing fraud in the past 12 months*

Supplementary notes

* Does not include internal or employee fraud.
The number of risk and fraud executives in retail and e-commerce companies varies from year to year. In 2022 there were 102 participants in Canada.
Survey question: Q20: Please rank the top 3 challenges related to fraud faced by your company when serving customers using the online channel.

Citation formats

Main mobile fraud issues during checkout according to e-merchants in Canada 2022

Published by ÌÇÐÄÆƽâ°æ Research Department, May 26, 2023
In 2022, Canadian online merchants faced numerous challenges regarding mobile fraud in their purchase transactions. The primary concern was email or device verification, identified by ** percent of surveyed e-merchants as one of their top mobile commerce challenges. A close second was the absence of international fraud tools, cited by ** percent of respondents as an obstacle to serving mobile customers.
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Topics

E-commerce fraudE-commerce worldwideGen Z online shopping behaviorCybercrime and companies in the United StatesOnline shopping behavior in the United States
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Access limited to Free Statistics. Premium Statistics are not included.
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per month, billed annually 1
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