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Leading digital banking features in Kenya as of 2022, by customer preference

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Source

Release date

February 2023

Region

Kenya

Survey time period

2022

Number of respondents

29,791 bank customers

Method of interview

Online survey

Supplementary notes

*includes online/point of sale

Citation formats

Digital banking services preferred by customers in Kenya 2022

Published by ÌÇÐÄÆƽâ°æ Research Department, Feb 28, 2023
In 2022, mobile banking was the preferred digital service among bank customers in Kenya, with a share of almost ** percent. Internet/online banking ranked as the second favorite, with around ** percent preferring the digital feature.
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Banking industry in KenyaKey economic indicators of KenyaKey economic indicators of TanzaniaKey economic indicators of South AfricaDemographics of Kenya
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
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  • Premium Statistics

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Professional Account

For teams of up to 99 users
Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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