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E-government

Statistics report about e-government services

This report gives information about online government services. Online government services include open government data initiatives as well as online citizen services through government websites and other digital channels.

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Table of contents

E-government usage

6
  • Premium Statistic E-Government Development Index (EGDI) 2024, by country
  • Premium Statistic Global E-Government Development Index (EGDI) distribution 2014-2024
  • Basic Statistic E-Government Development Index (EGDI) 2024, by region
  • Basic Statistic U.S. customer satisfaction with e-government services 2020
  • Basic Statistic U.S. customer satisfaction e-government service websites 2020
  • Premium Statistic U.S. customer satisfaction with mobile e-government services 2020

Online content and services

6
  • Basic Statistic Transactional e-government service offerings 2014-2024
  • Basic Statistic Transactional e-government service offerings 2018, by sector
  • Basic Statistic E-government: availability of mobile services worldwide 2014-2024, by sector
  • Basic Statistic E-government services for women and youth 2018, by region
  • Basic Statistic Government online engagement tool usage 2018, by region
  • Basic Statistic Global open government data availability 2020

Social media

9
  • Premium Statistic Social media: most used platforms by UN member states 2018
  • Basic Statistic World leaders with the most Twitter followers 2020
  • Basic Statistic World leaders with the most mutual Twitter connections 2020
  • Basic Statistic World leaders with highest Twitter reply rates 2020
  • Basic Statistic National legislators who use Twitter in anglophone countries 2019
  • Basic Statistic Tweeting frequency of national legislators in anglophone countries 2019
  • Basic Statistic Twitter engagement of national legislators in anglophone countries 2019
  • Basic Statistic Percentage of U.S. Congress members who posted on social media accounts 2020
  • Premium Statistic Total number of posts per platform by U.S. Congress members 2021

National cybersecurity

5
  • Basic Statistic Leading countries based on global cyber security ranking (GCI) 2020
  • Basic Statistic Share of countries with cyber security legislation 2018
  • Basic Statistic Share of countries with government cyber security training 2018
  • Basic Statistic Share of countries with national CIRT 2018
  • Basic Statistic Share of countries metrics measuring cyber security development 2018

United States: government information during coronavirus pandemic

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  • Premium Statistic Most used sources of coronavirus news U.S. 2020, by age group
  • Basic Statistic Most visited U.S. government web domains 2025
  • Premium Statistic Digital visits to U.S. government sources during COVID-19 crisis as of March 2020
  • Basic Statistic Web traffic to the CDC.gov web domain during COVID-19 outbreak 2020
  • Premium Statistic Most used sources of coronavirus news and information worldwide 2020, by country
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