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In order to define the value of each brand's satisfaction rate, consumers can be surveyed on different criteria, such as money saving, time saving, quality of information, or personal values. Based on these criteria, among others, the source was therefore able to establish that in 2019, the average satisfaction of Yves-Rocher's customers reached 49 percent, followed by Sephora (42 percent) and ±·´Ç³¦¾±²úé (34 percent). Marionnaud came in fourth place with a satisfaction rate of 33 percent.