This statistic shows the results of a survey asking retailers in the United Kingdom, whether they believe an emotional connection to a retailer or brand makes consumers more likely to purchase. Of responding retailers, 74 percent agree that it makes consumers a bit more likely to purchase. Only 7 percent believed it made no difference.
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SAS Institute. (August 1, 2013). Does an emotional connection to a retailer or brand make consumers more likely to purchase? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 04, 2026, from /statistics/326267/effect-of-emotional-connection-from-retailers-perspective-united-kingdom-uk/
SAS Institute. "Does an emotional connection to a retailer or brand make consumers more likely to purchase?." Chart. August 1, 2013. ÌÇÐÄÆÆ½â°æ. Accessed August 04, 2026. /statistics/326267/effect-of-emotional-connection-from-retailers-perspective-united-kingdom-uk/
SAS Institute. (2013). Does an emotional connection to a retailer or brand make consumers more likely to purchase?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 04, 2026. /statistics/326267/effect-of-emotional-connection-from-retailers-perspective-united-kingdom-uk/
SAS Institute. "Does An Emotional Connection to a Retailer or Brand Make Consumers More Likely to Purchase?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Aug 2013, /statistics/326267/effect-of-emotional-connection-from-retailers-perspective-united-kingdom-uk/
SAS Institute, Does an emotional connection to a retailer or brand make consumers more likely to purchase? ÌÇÐÄÆÆ½â°æ, /statistics/326267/effect-of-emotional-connection-from-retailers-perspective-united-kingdom-uk/ (last visited August 04, 2026)
Does an emotional connection to a retailer or brand make consumers more likely to purchase? [Graph], SAS Institute, August 1, 2013. [Online]. Available: /statistics/326267/effect-of-emotional-connection-from-retailers-perspective-united-kingdom-uk/