This statistic shows the satisfaction of customers with their retail banks and the likelihood to recommend it to others in the United Kingdom (UK) in 2014. This was compiled in a composite loyalty score, for which Nationwide Building Society ranked highest, at ** percent.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
Marketforce (UK). (December 16, 2014). Customer loyalty score to their primary retail bank in the United Kingdom (UK) in 2014 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/493690/united-kingdom-composite-loyalty-score-retail-banks/
Marketforce (UK). "Customer loyalty score to their primary retail bank in the United Kingdom (UK) in 2014." Chart. December 16, 2014. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/493690/united-kingdom-composite-loyalty-score-retail-banks/
Marketforce (UK). (2014). Customer loyalty score to their primary retail bank in the United Kingdom (UK) in 2014. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/493690/united-kingdom-composite-loyalty-score-retail-banks/
Marketforce (UK). "Customer Loyalty Score to Their Primary Retail Bank in The United Kingdom (Uk) in 2014." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 16 Dec 2014, /statistics/493690/united-kingdom-composite-loyalty-score-retail-banks/
Marketforce (UK), Customer loyalty score to their primary retail bank in the United Kingdom (UK) in 2014 ÌÇÐÄÆÆ½â°æ, /statistics/493690/united-kingdom-composite-loyalty-score-retail-banks/ (last visited July 31, 2026)
Customer loyalty score to their primary retail bank in the United Kingdom (UK) in 2014 [Graph], Marketforce (UK), December 16, 2014. [Online]. Available: /statistics/493690/united-kingdom-composite-loyalty-score-retail-banks/