The source adds the following information: "Score are Which?’s composite measure of customer satisfaction and likelihood to recommend. Providers shown here have a minimum sample size of 30 responses in at least two product areas. This survey was conducted in March 2014. "
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Leading banks by credit card holder satisfaction in the UK 2014
This statistic presents the average satisfaction scores for credit card accounts with leading banks in the United Kingdom (UK), as of 2014. In that time, First Direct bank scored highest with 66 percent of respondents satisfied with their credit card services.
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New City Agenda. (November 26, 2014). Leading banks in the United Kingdom (UK) in 2014, ranked by credit card holder satisfaction [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 01, 2026, from /statistics/387109/uk-leading-banks-by-credit-card-holder-satisfaction/
New City Agenda. "Leading banks in the United Kingdom (UK) in 2014, ranked by credit card holder satisfaction." Chart. November 26, 2014. ÌÇÐÄÆÆ½â°æ. Accessed August 01, 2026. /statistics/387109/uk-leading-banks-by-credit-card-holder-satisfaction/
New City Agenda. (2014). Leading banks in the United Kingdom (UK) in 2014, ranked by credit card holder satisfaction. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 01, 2026. /statistics/387109/uk-leading-banks-by-credit-card-holder-satisfaction/
New City Agenda. "Leading Banks in The United Kingdom (Uk) in 2014, Ranked by Credit Card Holder Satisfaction." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 26 Nov 2014, /statistics/387109/uk-leading-banks-by-credit-card-holder-satisfaction/
New City Agenda, Leading banks in the United Kingdom (UK) in 2014, ranked by credit card holder satisfaction ÌÇÐÄÆÆ½â°æ, /statistics/387109/uk-leading-banks-by-credit-card-holder-satisfaction/ (last visited August 01, 2026)
Leading banks in the United Kingdom (UK) in 2014, ranked by credit card holder satisfaction [Graph], New City Agenda, November 26, 2014. [Online]. Available: /statistics/387109/uk-leading-banks-by-credit-card-holder-satisfaction/