This statistic illustrates the share of complaints to the Financial Ombudsman regarding specifically banking products and services offered by financial businesses in the United Kingdom (UK) from 2009/2010 to 2019/2020. It can be seen that the share of complaints regarding banking services and products fluctuated during the period under observation, reaching a share of 38 percent as of 2019/2020. The largest share of complaints regarding banking services was found in 2009/2010, when a share of 43 percent of banking products and services complaints was recorded.
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Financial Ombudsman Service. (May 11, 2020). Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/418875/banking-services-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20." Chart. May 11, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/418875/banking-services-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. (2020). Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/418875/banking-services-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of New Complaints to The Financial Ombudsman regarding Banking Services and Products in The United Kingdom (Uk) from 2009/10 to 2019/20." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 11 May 2020, /statistics/418875/banking-services-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service, Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20 ÌÇÐÄÆƽâ°æ, /statistics/418875/banking-services-complaints-to-ombudsman-in-uk/ (last visited July 30, 2026)
Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20 [Graph], Financial Ombudsman Service, May 11, 2020. [Online]. Available: /statistics/418875/banking-services-complaints-to-ombudsman-in-uk/
