* Number of respondents in 2014 = 3,604 UK current account customers conducted in March 2014. Number of respondents in 2012 = 4,009 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2012. Number of respondents in 2011 = 3,873 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2011.
Citation formats
Share of UK bank clients complained to main current bank account provider 2011-2014
This statistic presents figures of the share of bank clients who complained to the main current bank account provider in the United Kingdom (UK) between 2011 and 2014. Effectively, the rate of complaints to the main account provider has diminished, from 11.4 percent in 2011 to 10.1 percent in 2014.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Accenture. (July 9, 2014). Share of bank clients who complained to the main current bank account provider in the United Kingdom (UK) between 2011 and 2014 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/322664/share-of-uk-bank-clients-switched-main-bank-account/
Accenture. "Share of bank clients who complained to the main current bank account provider in the United Kingdom (UK) between 2011 and 2014." Chart. July 9, 2014. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/322664/share-of-uk-bank-clients-switched-main-bank-account/
Accenture. (2014). Share of bank clients who complained to the main current bank account provider in the United Kingdom (UK) between 2011 and 2014. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/322664/share-of-uk-bank-clients-switched-main-bank-account/
Accenture. "Share of Bank Clients Who Complained to The Main Current Bank Account Provider in The United Kingdom (Uk) between 2011 and 2014." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 9 Jul 2014, /statistics/322664/share-of-uk-bank-clients-switched-main-bank-account/
Accenture, Share of bank clients who complained to the main current bank account provider in the United Kingdom (UK) between 2011 and 2014 ÌÇÐÄÆƽâ°æ, /statistics/322664/share-of-uk-bank-clients-switched-main-bank-account/ (last visited August 03, 2026)
Share of bank clients who complained to the main current bank account provider in the United Kingdom (UK) between 2011 and 2014 [Graph], Accenture, July 9, 2014. [Online]. Available: /statistics/322664/share-of-uk-bank-clients-switched-main-bank-account/
