During the first quarter of 2026, 1.4 percent of visits to e-commerce websites worldwide converted to purchases. In Switzerland, online shopper conversion rates stood at 2.3 percent.
Mobile takes over e-shopping
Online shopping has long since established itself as an everyday activity of online life – this holds for both desktop and mobile. As of the first quarter of 2026, about three-quarters of retail site visits worldwide came from smartphones and generated more than two-thirds of online shopping orders. Based on mobile retail performance growth, it is only a matter of time before mobile overtakes desktop in revenue generation.
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Salesforce Research. (April 21, 2026). Conversion rate of online shoppers worldwide from 1st quarter 2025 to 1st quarter 2026, by country and region [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 15, 2026, from /statistics/439576/online-shopper-conversion-rate-worldwide/
Salesforce Research. "Conversion rate of online shoppers worldwide from 1st quarter 2025 to 1st quarter 2026, by country and region." Chart. April 21, 2026. ÌÇÐÄÆÆ½â°æ. Accessed July 15, 2026. /statistics/439576/online-shopper-conversion-rate-worldwide/
Salesforce Research. (2026). Conversion rate of online shoppers worldwide from 1st quarter 2025 to 1st quarter 2026, by country and region. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 15, 2026. /statistics/439576/online-shopper-conversion-rate-worldwide/
Salesforce Research. "Conversion Rate of Online Shoppers Worldwide from 1st Quarter 2025 to 1st Quarter 2026, by Country and Region." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 21 Apr 2026, /statistics/439576/online-shopper-conversion-rate-worldwide/
Salesforce Research, Conversion rate of online shoppers worldwide from 1st quarter 2025 to 1st quarter 2026, by country and region ÌÇÐÄÆÆ½â°æ, /statistics/439576/online-shopper-conversion-rate-worldwide/ (last visited July 15, 2026)
Conversion rate of online shoppers worldwide from 1st quarter 2025 to 1st quarter 2026, by country and region [Graph], Salesforce Research, April 21, 2026. [Online]. Available: /statistics/439576/online-shopper-conversion-rate-worldwide/