During a late 2024 survey among adults in the United States, approximately ** percent reported feeling very positive about brands using artificial intelligence (AI) to personalize marketing messages, as they believed it would enhance their shopping experience. Another ** percent said they were somewhat positive about it, while ** percent stated that they felt either somewhat or very negative about AI-powered marketing messages.
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Optimove. (January 7, 2025). Adults' attitudes toward brands using artificial intelligence (AI) to personalize marketing messages in the United States as of December 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/1621630/attitudes-brands-ai-personalized-messages-united-states/
Optimove. "Adults' attitudes toward brands using artificial intelligence (AI) to personalize marketing messages in the United States as of December 2024." Chart. January 7, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/1621630/attitudes-brands-ai-personalized-messages-united-states/
Optimove. (2025). Adults' attitudes toward brands using artificial intelligence (AI) to personalize marketing messages in the United States as of December 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/1621630/attitudes-brands-ai-personalized-messages-united-states/
Optimove. "Adults' Attitudes toward Brands Using Artificial Intelligence (Ai) to Personalize Marketing Messages in The United States as of December 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 7 Jan 2025, /statistics/1621630/attitudes-brands-ai-personalized-messages-united-states/
Optimove, Adults' attitudes toward brands using artificial intelligence (AI) to personalize marketing messages in the United States as of December 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1621630/attitudes-brands-ai-personalized-messages-united-states/ (last visited July 28, 2026)
Adults' attitudes toward brands using artificial intelligence (AI) to personalize marketing messages in the United States as of December 2024 [Graph], Optimove, January 7, 2025. [Online]. Available: /statistics/1621630/attitudes-brands-ai-personalized-messages-united-states/