ÌÇÐÄÆƽâ°æ

Main reasons to not buy again from an online store in Mexico in 2024

© ÌÇÐÄÆƽâ°æ 2026
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

December 2024

Region

Mexico

Survey time period

October 2024

Number of respondents

540 online buyers*

Age group

16-75 years

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

*Consumers who bought online in the last 12 months and bought only once on a website or app.

This question was phrased by the source as follows: "Think about that website or app where you only bought once. Why did you buy on this website or app only once?" ("Piensa en aquellas webs o apps de compras online donde hayas comprado sólo una vez. ¿Por qué motivos has comprado sólo una vez y no has repetido la compra en estas webs o apps?")

Multiple answers were possible.

Citation formats

Reasons to not buy again from an online store in Mexico 2024

Published by
F. Watty,
Jul 18, 2025

* online shoppers in Mexico who only bought once from an online store did it because of the delivery times. The quality of products was the second most common reason to not buy again from an online site or app, mentioned by ** percent of Mexican online shoppers. Prices and lack of interest in other products followed, each with ** percent of survey respondents indicating these as reasons to stop buying from an online store.

Log in or register to access precise data.
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Online shopping behavior in Mexico "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Online shopping behavior in Mexico

Overview

4

Shopping behavior

7

Platforms & sellers

6

Payment methods

4

Deliveries & returns

7

Further Content: You might find this interesting as well

Topics

Online shopping behavior in MexicoState of health in MexicoGen Z online shopping behaviorOnline shopping behavior in the United StatesE-commerce in Latin America
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.