Countries surveyed include the United States, the United Kingdom, Sweden, Spain The Netherlands, Japan, Italy, India, Germany, France, Canada, and Australia
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Consumers using voice assistants for online shopping worldwide in 2024
In 2024, global consumers gave insight into how often they have used voice assistants to search and purchase products online. The majority of consumers, around ** percent, stated that they use it occasionally, while only *** percent said that they have used it more than * ³Ù¾±³¾±ð²õ.ÌýÌý
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Capgemini. (January 13, 2025). Share of consumers using voice assistants AI for online shopping worldwide in 2024, by frequency [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/1609188/global-consumer-preference-voice-assistants/
Capgemini. "Share of consumers using voice assistants AI for online shopping worldwide in 2024, by frequency." Chart. January 13, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/1609188/global-consumer-preference-voice-assistants/
Capgemini. (2025). Share of consumers using voice assistants AI for online shopping worldwide in 2024, by frequency. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/1609188/global-consumer-preference-voice-assistants/
Capgemini. "Share of Consumers Using Voice Assistants Ai for Online Shopping Worldwide in 2024, by Frequency." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 13 Jan 2025, /statistics/1609188/global-consumer-preference-voice-assistants/
Capgemini, Share of consumers using voice assistants AI for online shopping worldwide in 2024, by frequency ÌÇÐÄÆƽâ°æ, /statistics/1609188/global-consumer-preference-voice-assistants/ (last visited July 23, 2026)
Share of consumers using voice assistants AI for online shopping worldwide in 2024, by frequency [Graph], Capgemini, January 13, 2025. [Online]. Available: /statistics/1609188/global-consumer-preference-voice-assistants/
