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Total number of complaints regarding financial services in the United Kingdom (UK) in 2nd half 2023, by product group

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Source

Release date

April 2024

Region

United Kingdom

Survey time period

July 1 to December 31, 2023

Supplementary notes

*The source adds the following information: Decumulation refers to the conversion of pension assets accumulated during working life into pension income to be spent during retirement.

Citation formats

Financial complaints to the FCA in the UK H2 2023, by financial product

Published by K. Scholle, Oct 18, 2024

In the second half of 2023, most financial services complaints opened by the Financial Conduct Authority in the United Kingdom were related to banking and credit cards, totaling over **. These were followed by complaints concerning insurance and pure protection.

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Statistics on " Financial complaints and compensation in the United Kingdom "

The most important statistics
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Other statistics that may interest you Financial complaints and compensation in the United Kingdom

Complaints against banking services and products

5

Customer complaints against financial services

8

Complaints and claims against insurance products

7

Complaints against home finance and investment products

8

Financial compensation of claimants

4

Complaints targeting specific banks

7

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