Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025
Characteristic
Number of customer complaints
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
The chart is not accessible to screen readers. Please switch to the table view to access the data.
You need a ÌÇÐÄÆƽâ°æ Account for unlimited access
Between 2012 and 2025, the total number of complaints filed by JPMorgan Chase customers rose by more than four times. In the first quarter of 2012, the American banking giant received over consumer complaints, which grew to over * by the second quarter of 2025. This significant increase can be attributed to several factors, including greater consumer awareness of their rights, increased complexity in banking products and services, and a heightened willingness to report issues.Â
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Consumer Financial Protection Bureau. (September 16, 2025). Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 27, 2026, from /statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
Consumer Financial Protection Bureau. "Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025." Chart. September 16, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 27, 2026. /statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
Consumer Financial Protection Bureau. (2025). Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 27, 2026. /statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
Consumer Financial Protection Bureau. "Quarterly Number of Consumer Complaints against Jpmorgan Chase Reported to The Consumer Financial Protection Bureau (Cfpb) in The United States from 1st Quarter 2012 to 2nd Quarter 2025." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 16 Sep 2025, /statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
Consumer Financial Protection Bureau, Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025 ÌÇÐÄÆƽâ°æ, /statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/ (last visited July 27, 2026)
Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025 [Graph], Consumer Financial Protection Bureau, September 16, 2025. [Online]. Available: /statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
