* Based on the usage difference in the share of respondents before and during the pandemic.
** The study was conducted in the following countries:
- North America: Canada and the United States.
- Europe: Germany, Italy, Spain, and the United Kingdom.
- Middle East: the Kingdom of Saudi Arabia and the United Arab Emirates.
The source does not provide the age of respondents, nor the type and date of survey. The date of survey given is the date of publication.
Citation formats
Growth of Curbside Pickup, BOPIS, and BNPL usage during COVID-19, by region
During the coronavirus pandemic, the percentage of respondents using curbside pickup rose by *** percentage points in North America. Meanwhile, the Middle East stood out for its increased use of "buy now, pay later" services, up *** percentage points during that period. Another service that saw widespread growth in usage worldwide was the option to buy online and pick up in-store, with an average increase of ** percent.
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Astound Commerce. (July 22, 2021). Change in the use of Curbside Pickup, BOPIS, and BNPL from before to during the COVID-19 pandemic in selected regions worldwide in 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/1277000/change-online-shopping-services-worldwide-region/
Astound Commerce. "Change in the use of Curbside Pickup, BOPIS, and BNPL from before to during the COVID-19 pandemic in selected regions worldwide in 2021." Chart. July 22, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/1277000/change-online-shopping-services-worldwide-region/
Astound Commerce. (2021). Change in the use of Curbside Pickup, BOPIS, and BNPL from before to during the COVID-19 pandemic in selected regions worldwide in 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/1277000/change-online-shopping-services-worldwide-region/
Astound Commerce. "Change in The Use of Curbside Pickup, Bopis, and Bnpl from before to during The Covid-19 Pandemic in Selected Regions Worldwide in 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 22 Jul 2021, /statistics/1277000/change-online-shopping-services-worldwide-region/
Astound Commerce, Change in the use of Curbside Pickup, BOPIS, and BNPL from before to during the COVID-19 pandemic in selected regions worldwide in 2021 ÌÇÐÄÆƽâ°æ, /statistics/1277000/change-online-shopping-services-worldwide-region/ (last visited July 30, 2026)
Change in the use of Curbside Pickup, BOPIS, and BNPL from before to during the COVID-19 pandemic in selected regions worldwide in 2021 [Graph], Astound Commerce, July 22, 2021. [Online]. Available: /statistics/1277000/change-online-shopping-services-worldwide-region/
