Share of consumers who have abandoned an online purchase due to slow and/or complicated checkout process in selected countries worldwide as of January 2021
Characteristic
Share of respondents
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The source does not provide information on the number and age of respondents. Nor does it provide information on the type and date of the survey. The survey date is the date of publication.
Citation formats
Online purchase abandonment due to checkout process 2021
In a survey released in early 2021, half of U.S. consumers reported abandoning online purchases because the checkout process was too slow and/or complicated. Meanwhile, ** percent of respondents in Mexico said the same, while in Canada, it was ** percent.
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ClearSale. (January 12, 2021). Share of consumers who have abandoned an online purchase due to slow and/or complicated checkout process in selected countries worldwide as of January 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/1273699/online-purchase-abandonment-due-to-checkout-process/
ClearSale. "Share of consumers who have abandoned an online purchase due to slow and/or complicated checkout process in selected countries worldwide as of January 2021." Chart. January 12, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/1273699/online-purchase-abandonment-due-to-checkout-process/
ClearSale. (2021). Share of consumers who have abandoned an online purchase due to slow and/or complicated checkout process in selected countries worldwide as of January 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/1273699/online-purchase-abandonment-due-to-checkout-process/
ClearSale. "Share of Consumers Who Have Abandoned An Online Purchase Due to Slow And/or Complicated Checkout Process in Selected Countries Worldwide as of January 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 12 Jan 2021, /statistics/1273699/online-purchase-abandonment-due-to-checkout-process/
ClearSale, Share of consumers who have abandoned an online purchase due to slow and/or complicated checkout process in selected countries worldwide as of January 2021 ÌÇÐÄÆƽâ°æ, /statistics/1273699/online-purchase-abandonment-due-to-checkout-process/ (last visited July 21, 2026)
Share of consumers who have abandoned an online purchase due to slow and/or complicated checkout process in selected countries worldwide as of January 2021 [Graph], ClearSale, January 12, 2021. [Online]. Available: /statistics/1273699/online-purchase-abandonment-due-to-checkout-process/
