Key insights
- Quarter with the largest U.S. online retail sales growth in the past decade
- Q

Detailed statistics
Quarterly U.S. e-commerce retail sales 09-26
- New digital buyers in the U.S. 2020-2021
- m

Detailed statistics
Number of users of e-commerce in the United States 2017-2030
- Growth of e-commerce share in total retail after the pandemic
- percentage points

Detailed statistics
Development of e-commerce shares pre and post COVID-19, by country
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Current statistics on this topic
Recommended statistics
E-commerce market expansion
6
- Development of e-commerce shares pre and post COVID-19, by country
- Quarterly U.S. e-commerce retail sales 09-26
- Quarterly e-commerce share in total U.S. retail sales 2010-2026
- Quarterly retail sales growth in the U.S. 2019-2021, by sales channel
- Retail share in online card and debit card spend in total sales in the U.S. 2021
- Number of users of e-commerce in the United States 2017-2030
E-commerce market expansion
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Development of e-commerce shares pre and post COVID-19, by country

Development of e-commerce shares pre and post COVID-19, by country
Development of e-commerce shares in total retail sales in selected countries before and after the coronavirus (COVID-19) pandemic as of January 2021
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Quarterly U.S. e-commerce retail sales 09-26

Quarterly U.S. e-commerce retail sales 09-26
Retail e-commerce sales in the United States from 4th quarter 2009 to 1st quarter 2026 (in million U.S. dollars)
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Quarterly e-commerce share in total U.S. retail sales 2010-2026

Quarterly e-commerce share in total U.S. retail sales 2010-2026
E-commerce as a share of total U.S. retail sales from 1st quarter 2010 to 1st quarter 2026
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Quarterly retail sales growth in the U.S. 2019-2021, by sales channel

Quarterly retail sales growth in the U.S. 2019-2021, by sales channel
Quarterly retail sales growth of in-store and e-commerce in the United States from 2019 to 2021
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Retail share in online card and debit card spend in total sales in the U.S. 2021

Retail share in online card and debit card spend in total sales in the U.S. 2021
Year-on-year value growth of the retail oriented online credit and debit-card spend as a proportion of total sales in the United States from January 2020 to January 2021
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Number of users of e-commerce in the United States 2017-2030

Number of users of e-commerce in the United States 2017-2030
Number of users of e-commerce in the United States from 2017 to 2030 (in millions)
Outbreak scenario
8
- U.S. online purchases due to coronavirus home isolation 2020, by gender
- Most important attributes to online shopping during the pandemic U.S. 2020
- Share of consumers shopping online the same or more since the pandemic U.S. 2020
- Share of U.S. shoppers mostly shopping online due to COVID-19 2020, by category
- Curbside pickup usage behavior in the United States 2020
- Click and collect usage behavior in the United States 2020
- Purchase actions organizations engaged in after COVID-19 in the U.S. 2021
- Expected changes to consumer spending due to the coronavirus U.S. February 2021
Outbreak scenario
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U.S. online purchases due to coronavirus home isolation 2020, by gender

U.S. online purchases due to coronavirus home isolation 2020, by gender
Share of consumers in the United States who are likely to make select purchases online due to coronavirus confinement as of March 2020, by gender
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Most important attributes to online shopping during the pandemic U.S. 2020

Most important attributes to online shopping during the pandemic U.S. 2020
In the current climate, which of the following attributes are important to you when shopping online?
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Share of consumers shopping online the same or more since the pandemic U.S. 2020

Share of consumers shopping online the same or more since the pandemic U.S. 2020
Considering the following product categories, how has the way you shop online changed, if at all, in the past six months?
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Share of U.S. shoppers mostly shopping online due to COVID-19 2020, by category

Share of U.S. shoppers mostly shopping online due to COVID-19 2020, by category
Share of consumers in the United States that will primarily shop online for selected categories in the future due to the coronavirus pandemic in 2020
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Curbside pickup usage behavior in the United States 2020

Curbside pickup usage behavior in the United States 2020
Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020
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Click and collect usage behavior in the United States 2020

Click and collect usage behavior in the United States 2020
Click and collect usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020
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Purchase actions organizations engaged in after COVID-19 in the U.S. 2021

Purchase actions organizations engaged in after COVID-19 in the U.S. 2021
Leading purchase actions organizations engaged in as a result of the COVID-19 pandemic in the United States in 2021
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Expected changes to consumer spending due to the coronavirus U.S. February 2021

Expected changes to consumer spending due to the coronavirus U.S. February 2021
Impact of coronavirus (COVID-19) on consumer spending in the United States as of February 2021, by retail category
Signs of normalization
8
- U.S. consumers online shopping use before and after COVID-19 2021, by category
- Post pandemic online purchase intention in the U.S. 2021, by channel and category
- Preferred ways to shop online in the United States 2021, by category
- U.S. generations shopping online and offline 2021
- U.S. generations that frequently shopping online and offline 2021
- Pandemic impact on online beauty shopping in the U.S. 2021-2022
- How consumers plan to shop in the U.S. and Europe when COVID-19 is over 2021
- Impact of COVID-19 on the importance of Amazon in the United States 2021
Signs of normalization
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U.S. consumers online shopping use before and after COVID-19 2021, by category

U.S. consumers online shopping use before and after COVID-19 2021, by category
Share of U.S. consumers using online shopping before and after COVID-19 as of September 2020 and February 2021, by selected categories
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Post pandemic online purchase intention in the U.S. 2021, by channel and category

Post pandemic online purchase intention in the U.S. 2021, by channel and category
Online purchase intention once stores are permanently open after the pandemic in the United States in 2021, by sales channel and product category
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Preferred ways to shop online in the United States 2021, by category

Preferred ways to shop online in the United States 2021, by category
Most popular ways to purchase online in the United States in 2021, by selected categories
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U.S. generations shopping online and offline 2021

U.S. generations shopping online and offline 2021
Percentage share of consumers in the United States that shopped in-store and online in the past 12 months in 2021, by generation
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U.S. generations that frequently shopping online and offline 2021

U.S. generations that frequently shopping online and offline 2021
Percentage share of consumers in the United States that shopped in-store and online on a daily or weekly basis in 2021, by generation
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Pandemic impact on online beauty shopping in the U.S. 2021-2022

Pandemic impact on online beauty shopping in the U.S. 2021-2022
Impact of COVID-19 on online beauty purchasing habits in the United States in 2021 and 2022
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How consumers plan to shop in the U.S. and Europe when COVID-19 is over 2021

How consumers plan to shop in the U.S. and Europe when COVID-19 is over 2021
Online and offline shopping plans among consumers in Germany, France, UK, and the United States after the coronavirus (COVID-19) pandemic is over in 2021
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Impact of COVID-19 on the importance of Amazon in the United States 2021

Impact of COVID-19 on the importance of Amazon in the United States 2021
Marketing executive opinions on the impact of the coronavirus pandemic on Amazon's importance in 2021
Main emerging trends
8
- Social platforms used for purchases in the U.S. 2021
- Online shopping video streaming in the U.S. 2022, by frequency
- Favorite home delivery timeline in the U.S. 2021, by category
- Most searched branded products on Amazon in the U.S. 2022
- Change in online grocery orders in the U.S. 2017-2021
- Recommerce market value 2020-2030
- Online offers used by U.S. luxury shoppers during and after COVID-19
- Most used B2B purchase channels in the U.S. 2023
Main emerging trends
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Social platforms used for purchases in the U.S. 2021

Social platforms used for purchases in the U.S. 2021
Social media platforms used for purchases in the United States as of April 2021
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Online shopping video streaming in the U.S. 2022, by frequency

Online shopping video streaming in the U.S. 2022, by frequency
Live or pre-recorded online shopping video streaming in the United States in June 2022, by frequency
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Favorite home delivery timeline in the U.S. 2021, by category

Favorite home delivery timeline in the U.S. 2021, by category
Most popular home delivery timelines in the United States in 2021, by selected categories
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Most searched branded products on Amazon in the U.S. 2022

Most searched branded products on Amazon in the U.S. 2022
Leading searches for branded products on Amazon in the United States in May 2022, by monthly search volume (in 1,000s)
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Change in online grocery orders in the U.S. 2017-2021

Change in online grocery orders in the U.S. 2017-2021
Share of consumers buying grocery products online before and after the coronavirus pandemic in the United States in 2017 and 2021, by product type
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Recommerce market value 2020-2030

Recommerce market value 2020-2030
Market size of recommerce worldwide from 2020 to 2030 (in billion U.S. dollars)
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Online offers used by U.S. luxury shoppers during and after COVID-19

Online offers used by U.S. luxury shoppers during and after COVID-19
Online offerings used by luxury shoppers during and after the COVID-19 pandemic in the U.S. in 2021
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Most used B2B purchase channels in the U.S. 2023

Most used B2B purchase channels in the U.S. 2023
Most used B2B purchase channels in the United States in 2023
Aftermath
7
- Revenue of the e-commerce industry in the United States 2017-2030
- U.S. retail e-commerce sales CAGR 2017-2028, by product category
- Number of layoffs in the e-commerce sector in the U.S. 2023
- Quarterly number of Amazon.com employees 18-26
- E-commerce segments experiencing more inflation in the U.S. 2020-2021
- Impact of inflation on recommerce usage in the U.S. 2022
- Impact of inflation on preferred e-commerce payment method in the U.S. 2022
Aftermath
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Revenue of the e-commerce industry in the United States 2017-2030

Revenue of the e-commerce industry in the United States 2017-2030
Revenue of the e-commerce industry in the United States from 2017 to 2030 (in billion U.S. dollars)
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U.S. retail e-commerce sales CAGR 2017-2028, by product category

U.S. retail e-commerce sales CAGR 2017-2028, by product category
Retail e-commerce sales CAGR in the United States from 2017 to 2028, by product category
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Number of layoffs in the e-commerce sector in the U.S. 2023

Number of layoffs in the e-commerce sector in the U.S. 2023
Number of layoffs in the e-commerce sector in the United States in 2023 , by company
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Quarterly number of Amazon.com employees 18-26

Quarterly number of Amazon.com employees 18-26
Number of Amazon.com employees from 1st quarter 18 to 1st quarter 26 (in 1,000s)
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E-commerce segments experiencing more inflation in the U.S. 2020-2021

E-commerce segments experiencing more inflation in the U.S. 2020-2021
Product categories with the highest online price increases in the United States between July 2020 and July 2021
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Impact of inflation on recommerce usage in the U.S. 2022

Impact of inflation on recommerce usage in the U.S. 2022
Impact of inflation on buying and selling pre-owned items in the United States in 2022
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Impact of inflation on preferred e-commerce payment method in the U.S. 2022

Impact of inflation on preferred e-commerce payment method in the U.S. 2022
Share of consumers in the United States who indicated that increasing cost of living changed their preferred online payment methods in 2022
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