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Digital interactions used by businesses worldwide when researching or considering suppliers in 2020

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Source

In cooperation with
Release date

July 2020

Region

Worldwide

Survey time period

March, 30 to April 9, 2020

Number of respondents

3,619 respondents

Supplementary notes

This question was phrased by the source as follows: "What ways of interacting with a supplier would be most beneficial to you when researching/considering suppliers going forward? Rank up to 3 that would be most beneficial." Zero percent of respondents filled out the given free response option.

Citation formats

Digital interactions used by businesses worldwide when researching suppliers 2020

Published by
Yihan Ma,
Dec 10, 2020
Having an online website was a valuable resource for suppliers. According to a survey conducted during the first wave of the pandemic, ** percent of businesses looked at the suppliers' website before the actual purchase of products and services. Another ** percent of companies gathered information from other online sources, while ** percent of respondents stated they researched or considered suppliers by having a look at their mobile applications.
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B2B e-commerce in EuropeB2B e-commerce in the United StatesB2B advertising & marketing in the United States B2B e-commerce in Latin AmericaSoftware as a Service (SaaS)
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