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Preferred methods of self-serve according to global B2B vendors when working with other B2B companies as of March 2020

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Source

Release date

April 2020

Region

Worldwide

Survey time period

March 2020

Special properties

B2B leaders

Supplementary notes

The source asked the original question: "In which of the following ways would you like to self-serve (without speaking with someone) when working with a fellow B2B company?"

Respondents were from the United States, the United Kingdom, Germany, Sweden and Australia.

Citation formats

Global B2B vendors preferred self-serve methods with other B2B companies 2020

Published by
Yihan Ma,
Jun 4, 2020
A March 2020 survey of global B2B vendors revealed that ** percent of B2B respondents would like self-serve (without speaking with someone) when accessing pricing at other B2B companies. In contrast, only * percent reported that they would rather speak to employees when working with fellow B2B vendors, regardless of the issue.
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