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Share of B2B buyers using online stores before and after the COVID-19 outbreak in 2021, by purchase stage

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Sources

Release date

November 2021

Region

Worldwide

Survey time period

August 2021

Number of respondents

1,200 B2B buyers

Method of interview

Online survey

Supplementary notes

Survey conducted across the following countries: U.S., Germany, UK, Ireland, Spain, Netherlands, Mexico, and Belgium
To the question:"Where did you go to get information at each of these stages during the buying process pre- and post- pandemic?"

Citation formats

B2B online usage before and after the COVID-19 outbreak 2021, by stage

Published by
Yihan Ma,
Jan 12, 2022
There was a before and after pandemic for business-to-business (B2B) buyers. According to a survey conducted in 2021, ** percent of B2B buyers identified new suppliers online, while only ** percent of the professionals surveyed did the same before the pandemic broke out. Websites have become handy platforms for evaluating suppliers, with ** percent of respondents reporting this habit in 2021. Before the pandemic, only ** percent of B2B buyers did so.
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Topics

Coronavirus (COVID-19): impact on e-commerce in the U.S.Coronavirus (COVID-19) in the U.S.Coronavirus (COVID-19): impact on the retail landscape in the U.S.Impact of inflation on e-commerceCoronavirus impact on retail in Canada
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