When asked about their usage of curbside pickup delivery option for online purchases, a combined share of ** percent of consumers in the U.S. said to have used it both prior to and during the coronavirus pandemic. According to the survey conducted in ****, an additional share of approximately ** percent of individuals were planning to use it following the end of the pandemic.
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IBM Institute for Business Value. (September 2, 2020). Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 23, 2026, from /statistics/1242543/united-states-curbside-pick-up-usage/
IBM Institute for Business Value. "Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020." Chart. September 2, 2020. ÌÇÐÄÆÆ½â°æ. Accessed July 23, 2026. /statistics/1242543/united-states-curbside-pick-up-usage/
IBM Institute for Business Value. (2020). Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 23, 2026. /statistics/1242543/united-states-curbside-pick-up-usage/
IBM Institute for Business Value. "Curbside Pickup Usage Behavior during The Coronavirus (Covid-19) Pandemic among Consumers in The United States in 2020." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 2 Sep 2020, /statistics/1242543/united-states-curbside-pick-up-usage/
IBM Institute for Business Value, Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020 ÌÇÐÄÆÆ½â°æ, /statistics/1242543/united-states-curbside-pick-up-usage/ (last visited July 23, 2026)
Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020 [Graph], IBM Institute for Business Value, September 2, 2020. [Online]. Available: /statistics/1242543/united-states-curbside-pick-up-usage/