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Online offerings used by luxury shoppers during and after the COVID-19 pandemic in the U.S. in 2021

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Source

Release date

April 2021

Region

United States

Survey time period

March 2021

Number of respondents

1,137 online shoppers*

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

* Total sample.

Citation formats

Online offers used by U.S. luxury shoppers during and after COVID-19

Published by
F. Watty,
Sep 8, 2021
In the United States, the future shopping preferences of online luxury shoppers indicated that the intention of using product samples or virtual assistants after the COVID-19 pandemic would decrease. With the ease of restrictions, only ** percent of shoppers would buy luxury products with a virtual assistant or live chat, **** percentage points lower than the share registered during the pandemic.
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Topics

Coronavirus (COVID-19): impact on e-commerce in the U.S.Coronavirus (COVID-19) in the U.S.Coronavirus (COVID-19): impact on the retail landscape in the U.S.Impact of inflation on e-commerceCoronavirus impact on retail in Canada
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* For commercial use only

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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per month, billed annually 1
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  • Premium Statistics

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Talk to sales for pricing
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