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Number of active mobile banking customers of the four largest banks in the United States in 2024 (in millions)

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Sources

Release date

May 2025

Region

United States

Survey time period

2024

Supplementary notes

This statistic has been compiled by ÌÇÐÄÆƽâ°æ using data published in annual reports and earnings releases of the displayed banks. 

*Refers to Citi's Global Consumer Bank in North America only. 


Citation formats

Mobile banking customers of four largest banks in the U.S. 2024

Published by K. Scholle, May 20, 2025

Among the four largest banks headquartered in the United States, JPMorgan Chase had the highest number of active mobile customers in 2024. Over ** million JPMorgan Chase customers were active mobile banking users. Bank of America had the second-highest number of active mobile customers, which was roughly ** million.

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Statistics on " Mobile banking in the United States "

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Other statistics that may interest you Mobile banking in the United States

Overview

7

User demographics

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Consumer attitude

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Banking apps

3

Mobile payments

4

Mobile banking at the largest banks

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