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Mobile banking in the United States

Statistics report on mobile banking in the United States

This report presents insights and statistics on online and mobile banking in the United States. It provides an overview of mobile banking users, their usage patterns and feature preferences, user demographics, popular banking apps, and consumer attitudes toward mobile banking.

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Table of contents

Overview

7
  • Premium Forecast Online banking penetration in the U.S. 2019-2024, with forecast to 2030
  • Premium Statistic Households using mobile banking as primary method to access account in the U.S. 2023
  • Premium Statistic Main technology trends in the U.S. banking industry 2024-2026
  • Premium Statistic Number of fintechs in the U.S. 2008-2025
  • Premium Forecast Value of deposits at digital banks in the United States 2017-2030
  • Premium Forecast Net interest income of digital banks in the United States 2017-2030
  • Premium Statistic Number of customers at selected digital banks in the U.S. 2024

User demographics

9
  • Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2023, by age
  • Premium Statistic Mobile banking as primary method to access account in the U.S. 2013-2023, by age
  • Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2023, by race
  • Premium Statistic Mobile banking as primary method to access account in the U.S. 2019-2023, by race
  • Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2023, by income
  • Premium Statistic Mobile banking as primary method to access account in the U.S. 2019-2023, by income
  • Premium Statistic Use of mobile banking as primary method to access account in U.S. 2023, by education
  • Premium Statistic Mobile banking as primary method to access account in U.S. 2019-2023, by education
  • Premium Statistic Use of mobile banking as primary method to access account in U.S. 2023, by location

Mobile banking at the largest banks

5
  • Premium Statistic Mobile banking customers of four largest banks in the U.S. 2024
  • Premium Statistic JPMorgan Chase mobile banking users 2013-2024
  • Premium Statistic Bank of America mobile banking users of 2013-2024
  • Premium Statistic Wells Fargo mobile banking customers 2013-2024
  • Basic Statistic Citigroup mobile banking users 2017-2024

Banking apps

3
  • Premium Statistic Quarterly mobile banking app downloads in the U.S. 2018-2024
  • Premium Statistic Leading banking apps in the U.S. 2024, by MAU
  • Premium Statistic Most downloaded mobile banking apps U.S. Q1 2026

Mobile payments

4
  • Premium Forecast Mobile payments usage by situation in the U.S. 2025
  • Premium Forecast Biggest contactless payment brands in the U.S. 2025
  • Premium Statistic Mobile payment market size in 4 countries in the Americas in 2020, with 2025 forecast
  • Premium Statistic Number of contactless mobile payment users in U.S. 2022, with a 2027 forecast

Consumer attitude

4
  • Premium Statistic Main reasons to deposit paychecks into neobanks in Europe and North America 2024
  • Premium Statistic Neobanking and neobrokerage popularity in the U.S. 2025, by brand
  • Premium Statistic Most in-demand mobile banking features in the U.S. 2024
  • Premium Statistic Executives who see challenger banks as threat for traditional banking U.S. 2020-2026
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