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Messaging apps in France

Statistics report on the use of Instant Messaging in France

This report presents facts and figures about the use of Instant Messaging services in France. It introduces the Internet and mobile use of the French population along with the popularity of social media and communication services in the country. Revenue figures as well as user rates of important players such as WhatsApp, Facebook Messenger are provided. The adoption of messaging services in businesses are also included in this report.

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Table of contents

Overview

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  • Basic Statistic Frequency of internet use in France 2017-2023
  • Premium Statistic Mobile internet usage penetration in France 2019, by device
  • Premium Statistic Average daily internet & social media use in France 2020, by device
  • Premium Statistic In-app activity growth in France 2018-2019
  • Premium Statistic Revenue of mobile messaging apps in 2015 and 2020
  • Premium Statistic Revenue per monthly active users of mobile messaging apps in 2015 and 2020

Leading messaging apps

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  • Premium Statistic Most used social networks and messaging apps for news in France 2023
  • Premium Statistic Daily active users (DAU) of Android communication apps in France 2022
  • Premium Statistic France leading iPhone social media apps by daily active users (DAU) 2022
  • Premium Statistic Leading iPad social media apps by Daily active users (DAU) in France 2022
  • Premium Statistic Leading Android communication apps in France 2022, by downloads
  • Basic Statistic Leading messaging apps and services in France 2024, by reach
  • Premium Statistic Quarterly WhatsApp messenger downloads in France 2020-2024, by app store
  • Premium Statistic Quarterly Discord downloads in France 2020-2024, by app store
  • Premium Statistic Quarterly Telegram downloads in France 2020-2024, by app store
  • Premium Statistic Monthly Facebook messenger downloads in France 2018-2021
  • Premium Statistic Monthly Facebook messenger revenue on the Google play store in France 2019-2021

Messaging app users

7
  • Basic Statistic Leading app categories in France Q3 2020, by reach
  • Basic Statistic France: instant messaging apps penetration 2014-2023
  • Premium Statistic France: messaging app usage 2018-2023, by age
  • Premium Forecast Most used messenger by brand in France 2025
  • Basic Statistic Mobile telephony: message exchange via applications 2014-2018, by gender
  • Premium Statistic Communication apps cited on social media after the confinement period in France 2020
  • Premium Statistic Communication apps cited on social media during the confinement period in France 2020

Messaging telephony

5
  • Basic Statistic France: usage of mobile apps to make calls 2023, by age
  • Premium Statistic Smartphones: calls via instant messaging 2014-2019, by gender
  • Premium Statistic France: mobile app usage to make voice calls 2014-2023
  • Premium Statistic Monthly Viber downloads in France 2019-2021
  • Premium Statistic Monthly Skype downloads in France 2019-2021

Messaging apps and chatbots used by businesses

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  • Premium Statistic Share of French who have already chatted with virtual agents by age 2018
  • Premium Statistic Usage of professional messenger apps by businesses in France 2018-2019, by brand
  • Premium Statistic Monthly Microsoft Teams downloads in France 2019-2021
  • Premium Statistic Quarterly Zoom app downloads in France 2020-2024
  • Premium Statistic Proportion of retail banks who offer a chat and a chatbot in France 2018-2019
  • Premium Statistic Use of a chatbot to contact a brand in France 2018
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