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E-government and digital public services in the Nordic countries

Statistics report about e-government and digital public services in the Nordic countries

This report provides information about e-government and digital public services in the Nordic countries and introduces the level of digital maturity of the markets in this region. Among the most common online government services are digital mailboxes, online public health services, and other online citizen services.

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Table of contents

Overview

8
  • Basic Statistic Europe e-government maturity score 2022-2023, by country
  • Basic Statistic E-government maturity index among OECD countries 2022
  • Premium Statistic Searching for information on public services online in EU 2022-2025
  • Basic Statistic Searching for information on public services online in EU 2023, by age
  • Premium Statistic E-government maturity index in Denmark 2024, by dimension
  • Basic Statistic E-government maturity index in Iceland 2022, by dimension
  • Basic Statistic E-government maturity index in Sweden 2022, by dimension
  • Basic Statistic E-government maturity index in Norway 2022, by dimension

Sweden

9
  • Premium Statistic Usage of digital mailbox in Sweden 2021-2024
  • Premium Statistic Usage of digital mailbox in Sweden 2023, by age group
  • Premium Statistic Usage of digital mailbox in Sweden 2023, by age group and gender
  • Premium Statistic Usage of digital mailbox in Sweden 2024, by type
  • Premium Statistic Usage of healthcare apps or virtual doctor appointments services in Sweden 2022-2023
  • Premium Statistic Usage of healthcare apps or virtual doctor calls services in Sweden 2022-2023, by age
  • Premium Statistic Usage frequency of mobile bank ID in Sweden 2021-2023
  • Premium Statistic Sweden state of e-services in public sector compared to other Nordic states 2023
  • Premium Statistic Sweden state of e-services in public sector compared to other European states 2023

Norway

4
  • Basic Statistic ICT infrastructure in public sector strategy in Norway Q2 2023 - Q2 2024, by entity
  • Basic Statistic Expected outcomes of digital transformation in Norway Q2 2024, by government entity
  • Basic Statistic AI in public sector strategy in Norway Q2 2023 - Q2 2024, by entity
  • Basic Statistic Large barriers to digital transformation in Norway Q2 2024, by government entity

Iceland

4
  • Basic Statistic Platform visits to Island.is 2023-2024
  • Basic Statistic Island.is collaborative projects with public institutions 2020-2023
  • Basic Statistic Island.is app downloads in 2022-2023
  • Basic Statistic Island.is application system usage by institutions 2023

Finland

4
  • Basic Statistic Finland internet users downloading official forms online 2020-2022
  • Basic Statistic Finland online availability of business public services 2020-2023
  • Basic Statistic Finland importance of digital technologies for accessing public services 2023
  • Basic Statistic Finland importance of digital technologies for engaging in democratic life 2023

Denmark

4
  • Basic Statistic Denmark internet users downloading official forms online 2020-2022
  • Basic Statistic Denmark online availability of business public services 2020-2023
  • Basic Statistic Denmark importance of digital technologies for accessing public services 2023
  • Basic Statistic Denmark importance of digital technologies for engaging in democratic life 2023
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