This statistic shows the share of customers who would use voice assistants for banking now and in the future worldwide in 2018. In 2018, **** percent said they would currently use voice assistants instead of visiting a shop or a bank branch, but **** percent said they would do the same in three years time.
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Capgemini, & EFMA. (September 20, 2018). Share of customers who would use voice assistants for banking now and in the future worldwide in 2018 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/
Capgemini, und EFMA. "Share of customers who would use voice assistants for banking now and in the future worldwide in 2018." Chart. September 20, 2018. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/
Capgemini, EFMA. (2018). Share of customers who would use voice assistants for banking now and in the future worldwide in 2018. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/
Capgemini, and EFMA. "Share of Customers Who Would Use Voice Assistants for Banking Now and in The Future Worldwide in 2018." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 20 Sep 2018, /statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/
Capgemini & EFMA, Share of customers who would use voice assistants for banking now and in the future worldwide in 2018 ÌÇÐÄÆƽâ°æ, /statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/ (last visited July 26, 2026)
Share of customers who would use voice assistants for banking now and in the future worldwide in 2018 [Graph], Capgemini, & EFMA, September 20, 2018. [Online]. Available: /statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/
