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Distribution of people by frequency of using branch banking in Turkey in 2021

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Sources

Release date

December 2021

Region

Turkey

Survey time period

2021

Citation formats

Distribution of people by frequency of using branch banking in Turkey 2021

Published by K. Scholle, Mar 3, 2026
Since digitalization and online banking became more popular and mainstream among the customers in Turkey, most of them barely visited the bank branches in 2021. Therefore, more than half of the respondents of the survey expressed that they did not visit any bank branch at all in Turkey in 2021. Only **** percent of the bank customers visited their bank branch once a month or more frequently.
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