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Omnichannel services provided or promoted via social media channels in Canada as of February 2014

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Sources

Release date

March 2014

Region

Canada

Survey time period

November 2013 to February 2014

Number of respondents

Facebook n= 45, Twitter n= 44

Special properties

Canadian retailers

Supplementary notes

Base study n= 50

Citation formats

Canada: omnichannel services provided via social media 2014

Published by ÌÇÐÄÆƽâ°æ Research Department, Jul 14, 2015
This statistic shows the responses to a survey about omnichannel services and social media according to retailers in Canada as of **. During the reported period, ** percent of respondents stated that they offered customer service via their company Facebook profile.
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