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Retail banking customer experience index level for selected Central and Eastern European countries as of 2016 (in index points)

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Sources

Release date

April 2016

Region

Central and Eastern Europe

Survey time period

2016

Number of respondents

16,000 respondents

Special properties

retail banking customers from 32 countries

Supplementary notes

Higher numbers reflect a better customer experience.

Citation formats

Retail banking: customer experience index in Central and Eastern Europe 2016

Published by ÌÇÐÄÆƽâ°æ Research Department, Jul 8, 2024

This statistic provides information on the level of the customer experience index for retail banking customers, utilizing services in selected Central and Eastern European countries as of 2016. The index points equaled 80.4 for Czechia during the time of measurement.

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