Worldwide, Australia, Germany, India, Singapore, United Kingdom, United States
Survey time period
June and August 2025
Number of respondents
100 executives in retail and consumer products organizations*
Supplementary notes
This question was phrased by the source as follows: "Where do you expect your retail consumer products organization to implement AI?"
*The respondents were C-level in their organizations. Respondents were from Australia, Germany, India, Singapore, the United Kingdom, and the United States.
Citation formats
Expected AI implementation in CPG companies by C-level executives 2025, by area
Almost ** percent of C-level executives in retail and consumer products organizations expected consumer product companies to implement artificial intelligence (AI) for customer support and logistics operations in 2025.
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IBM Institute for Business Value. (March 10, 2026). Expected artificial intelligence (AI) implementation in consumer products companies by C-level executives in 2025, by working area [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 15, 2026, from /statistics/1661510/expected-ai-implementation-in-cpg-organizations-2025/
IBM Institute for Business Value. "Expected artificial intelligence (AI) implementation in consumer products companies by C-level executives in 2025, by working area." Chart. March 10, 2026. ÌÇÐÄÆÆ½â°æ. Accessed July 15, 2026. /statistics/1661510/expected-ai-implementation-in-cpg-organizations-2025/
IBM Institute for Business Value. (2026). Expected artificial intelligence (AI) implementation in consumer products companies by C-level executives in 2025, by working area. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 15, 2026. /statistics/1661510/expected-ai-implementation-in-cpg-organizations-2025/
IBM Institute for Business Value. "Expected Artificial Intelligence (Ai) Implementation in Consumer Products Companies by C-level Executives in 2025, by Working Area." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 10 Mar 2026, /statistics/1661510/expected-ai-implementation-in-cpg-organizations-2025/
IBM Institute for Business Value, Expected artificial intelligence (AI) implementation in consumer products companies by C-level executives in 2025, by working area ÌÇÐÄÆÆ½â°æ, /statistics/1661510/expected-ai-implementation-in-cpg-organizations-2025/ (last visited July 15, 2026)
Expected artificial intelligence (AI) implementation in consumer products companies by C-level executives in 2025, by working area [Graph], IBM Institute for Business Value, March 10, 2026. [Online]. Available: /statistics/1661510/expected-ai-implementation-in-cpg-organizations-2025/