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Trust in artificial intelligence (AI) technologies when used by retail companies in the United States in 2025, by income

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Source

In cooperation with
Release date

January 2026

Region

United States

Survey time period

December 4, 2025

Number of respondents

1,287 respondents

Age group

18 years and older

Supplementary notes

This question was phrased by the source as follows: "How much, if at all, do you trust AI when used by companies or organizations in retail?" 

Citation formats

Trust in AI technologies in retail in the U.S. 2025, by income

Published by
F. Watty,
Mar 20, 2026

In December 2025, U.S. consumers were asked whether they trusted artificial intelligence (AI) when companies in the retail sector use it. Only **** percent mentioned that they trusted AI a lot, while ** percent did not trust it at all. Among those with an income between * and less than * U.S. dollars, over ** percent reported somewhat trusting retail companies when using AI in 2025.

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* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
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For single users
$199 USD
per month, billed annually 1
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  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

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Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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