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Main uses of generative artificial intelligence (AI) in the retail sector in the United Kingdom (UK) in 2025

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Sources

Release date

July 2025

Region

United Kingdom

Survey time period

Jan 1st to Dec 31st 2025

Number of respondents

500 retailers using AI

Citation formats

Main uses of gen AI in UK retail sector in 2025

Published by
F. Watty,
Aug 5, 2025

In 2025, a survey carried out among *** retailers based in the United Kingdom (UK) revealed that ** percent of businesses implemented generative AI tools over the 12 months prior to the survey. Another ** percent of surveyed professionals stated they used artificial intelligence to improve the customer experience. 

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Statistics on " Artificial intelligence (AI) in UK e-commerce "

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Other statistics that may interest you Artificial intelligence (AI) in UK e-commerce

Overview

4

AI adoption

4

Shopping experience

5

Generational differences

4

Chatbots

4

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Topics

Artificial intelligence (AI) in UK e-commerceArtificial intelligence (AI) in e-commerceArtificial intelligence (AI) in U.S. e-commerceArtificial intelligence (AI) in European e-commerceArtificial intelligence in B2B e-commerce
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