* Based on the 500 largest retailers in the United Kingdom (UK) according to retail revenues (online and offline), number of stores, web traffic, and app popularity.
Citation formats
Average return fee for online purchases at major retailers in the UK 2025
As of February 2025, the average cost of returning an online purchase to leading retailers in the United Kingdom (UK) was British pounds. The median fee was much lower, at around**** British pounds.
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InternetRetailing. (February 28, 2025). Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2025 (in British pounds) [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/1381534/uk-online-order-return-costs/
InternetRetailing. "Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2025 (in British pounds)." Chart. February 28, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/1381534/uk-online-order-return-costs/
InternetRetailing. (2025). Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2025 (in British pounds). ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/1381534/uk-online-order-return-costs/
InternetRetailing. "Average and Median Return Fees Charged on Online Purchases from Major Retailers in The United Kingdom (Uk) in 2025 (in British Pounds)." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 28 Feb 2025, /statistics/1381534/uk-online-order-return-costs/
InternetRetailing, Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2025 (in British pounds) ÌÇÐÄÆƽâ°æ, /statistics/1381534/uk-online-order-return-costs/ (last visited July 20, 2026)
Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2025 (in British pounds) [Graph], InternetRetailing, February 28, 2025. [Online]. Available: /statistics/1381534/uk-online-order-return-costs/
