From 2016 to 2024 the online purchases returned in-stores showed a consistent upward trend. Starting at ** percent in 2016, the return rate gradually increased over the years, surpassing ** percent by 2019. The growth continued, reaching around ** percent in 2023 and remaining stable in 2024. This rise suggests a shift in consumer behavior, possibly driven by the convenience of in-store returns.
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Human Highway. (March 27, 2025). Rate of bought online and returned in store products in Italy from 2016 to 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/1608991/italy-in-store-products-return-rate/
Human Highway. "Rate of bought online and returned in store products in Italy from 2016 to 2024." Chart. March 27, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/1608991/italy-in-store-products-return-rate/
Human Highway. (2025). Rate of bought online and returned in store products in Italy from 2016 to 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/1608991/italy-in-store-products-return-rate/
Human Highway. "Rate of Bought Online and Returned in Store Products in Italy from 2016 to 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Mar 2025, /statistics/1608991/italy-in-store-products-return-rate/
Human Highway, Rate of bought online and returned in store products in Italy from 2016 to 2024 ÌÇÐÄÆƽâ°æ, /statistics/1608991/italy-in-store-products-return-rate/ (last visited July 21, 2026)
Rate of bought online and returned in store products in Italy from 2016 to 2024 [Graph], Human Highway, March 27, 2025. [Online]. Available: /statistics/1608991/italy-in-store-products-return-rate/
