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Share of leading retailers offering returns of online orders in the United Kingdom (UK) in 2025, by type

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Sources

Release date

February 2025

Region

United Kingdom

Survey time period

2025

Number of respondents

500 largest retailers*

Supplementary notes

* Based on the 500 largest retailers in the United Kingdom (UK) according to retail revenues (online and offline), number of stores, web traffic, and app popularity.

Citation formats

Return options offered by leading retailers in the UK 2025

Published by ÌÇÐÄÆƽâ°æ Research Department, May 13, 2025

In 2025, around of the leading 500 retailers in the United Kingdom (UK) provided postal returns for online orders. A little over ** percent of the top retailers offered a return to store method when customers made purchases at their online store.

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