| Characteristic | Share of respondents |
|---|---|
| - | - |
| - | - |
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Release date
April 2019
Region
Indonesia
Survey time period
Q1 2019
Number of respondents
345 respondents
Special properties
respondents were enterprise businesses in Southeast Asia
Method of interview
Online survey
Supplementary notes
The question was: "Do you have a consolidated customer engagement database to facilitate omnichannel interactions?"
Respondents' geographical distribution:
Vietnam: 39%
Indonesia: 12%
Malaysia: 12%
Philippines: 13%
Singapore: 12%
Thailand: 12%
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