Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020
Characteristic
Never used
Stopped using
Decreased use
Stayed the same
Increased
Used this platform for the first time
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According to the source, the survey was conducted with 1,600 consumers living in Hong Kong, Macao and Taiwan.
For Hong Kong and Taiwan, the surveys were done using online access panels, whereas in Macao, interviews were conducted face-to-face, via street intercepts.
Citation formats
Changes in local website/app usage during COVID in Hong Kong, Macao, and Taiwan 2020
According to a survey conducted in 2020, local e-commerce websites and apps witnessed a considerable increase in Hong Kong, Macao, and Taiwan. This, as the source stated, was a predictable result following the impact of COVID-19 restrictions on courier services. Nevertheless, *** percent of the respondents in Hong Kong stopped using local websites and apps for online shopping.
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Visa Inc.. (December 10, 2020). Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 01, 2026, from /statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc.. "Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020." Chart. December 10, 2020. ÌÇÐÄÆƽâ°æ. Accessed August 01, 2026. /statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc.. (2020). Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 01, 2026. /statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc.. "Share of Consumers Who Changed Their Usage of Local Websites and Apps for Online Shopping during Coronavirus Covid-19 in Hong Kong, Macao, and Taiwan as of August 2020." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 10 Dec 2020, /statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc., Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020 ÌÇÐÄÆƽâ°æ, /statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/ (last visited August 01, 2026)
Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020 [Graph], Visa Inc., December 10, 2020. [Online]. Available: /statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
