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Predicted change in online channel usage among consumers in Belgium after the coronavirus pandemic in 2020

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Source

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Release date

June 2020

Region

Belgium

Survey time period

June 18 to 21, 2020

Number of respondents

605 respondents

Age group

18 years and older

Special properties

Pulse survey

Supplementary notes

The first question was phrased by the source as follows: "Before the coronavirus (COVID-19) situation started, what proportion of your purchases in this category were online vs from a physical store/in person?"
The follow-up question was phrased this way: "Once the coronavirus (COVID-19) situation has subsided, tell us what proportion of your purchases in this category you think will be online vs from a physical store/in person?"

The results have been weighted to represent the entire population.

Citation formats

Online channel use after COVID-19 in Belgium 2020, by category

Published by
F. Watty,
Dec 21, 2020
Once 2020's coronavirus pandemic has subsided, online grocery purchases made by Belgian consumers are expected to grow by nearly ** percent. This is a considerable increase compared to the pre-COVID-19 days. Online purchasing growth is projected to increase strongly for various categories, such as alcohol, skin care & makeup products. Snacks would report the highest increase with ** percent.
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Topics

Coronavirus (COVID-19): impact on e-commerce in the U.S.Coronavirus (COVID-19) in the U.S.Coronavirus (COVID-19): impact on the retail landscape in the U.S.Impact of inflation on e-commerceCoronavirus impact on retail in Canada
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