| Characteristic | No change in return policy | Cleaning/disinfecting returned products | Extending window for returns | Discarding returned products with infection risk | Not allowing returns on any products purchased | Limiting window for returns | Limiting returns to mail-only |
|---|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
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Source
Source
Release date
June 2020
More information
Region
United States
Survey time period
April 6 to 8, 2020
Number of respondents
98 respondents
Special properties
U.S. based retail executives
Method of interview
Online survey
Citation formats
